I don’t remember if it was incompatibility but I ended up just using Webroot on that machine and used Cylance and Malwarebytes combo on another laptop until license ran out. This was my most frequent complaint as it has a habit of quarantining self extracting RAR archives I’ve created while other AV had no problems with them.Īnyway you mentioning Cylance and Webroot made me vaguely recall trying to get them to run on a used laptop I purchased a year ago. I used Cylance for several years and I don’t know if it changes file permissions, I believe it just identifies and quarantines the “offending” file/dll to its cloud service and deletes it from the local machine. (and cylance smart av support just kept saying, “cylance works with webroot”, despite it quarantining it, lol). at this point, lets just say I can’t install webroot to fix the broken installation currently on my laptop. is there an alternative webroot file for installation? and like a dumdum, I didn’t have that computer listed in my webroot web console, otherwise I might have been able to see if I could cause it to scan remotely (and appear for me, lol). i’m thinking cylance changed a permission or something on the webroot file so it will not run. i uninstalled cylance smart av and repeated everything I previously mentioned, but nothing changed, webroot doesn’t load. it downloads, but when I click it, nothing happens (clicked as administrator). i redownloaded the webroot installer to reinstall and fix it. i removed it from quarantine and whitelisted webroot in cylance. it quarentined webroot and killed it (webroot still has a service running, but will not start or do anything). i was curious to play with cylance smart av and installed it. Webroot® Legacy Products (2011 and Prior) 33.Webroot® SecureAnywhere™ - Antivirus for PC Gamers 553.Webroot® Security Awareness Training 53.
0 Comments
Leave a Reply. |